Field Intel
Frequently Asked Questions
Everything you need to know about orders, Bite Boxes, gear, nutrition, and shipping.
Bite Box™ ///
The Bite Box is Alpha Bite’s monthly kit built for serious dogs and the people behind them.
Premium treats. High-value chews. Morale gear. Three tiers built around one goal: a better life for your dog.
Choose your mission. We’ll handle the resupply.
Your loadout depends on your tier.
FIELD PACKAGE
- 4-pack Thick Bully Sticks
- Jumbo Collagen Chew
- 4 oz Beef Lung Treats
- K9 Morale Patch
OPERATOR PACKAGE
- 4-pack Bully Sticks
- Beef Trachea
- Jumbo Collagen Chew
- 4 oz Beef Lung Treats
- 4 oz Freeze-Dried Beef Liver Treats
- K9 Morale Patch
- Mystery Gear
TIER ONE PACKAGE
- 4-pack Thick Bully Sticks
- 3 Beef Tracheas
- 3 Jumbo Collagen Chews
- 4 oz Beef Lung Treats
- 10 Beef Jerky Sticks
- Whole Elk Antler
- 4 oz Freeze-Dried Beef Liver Treats
- K9 Morale Patch
- Mystery Gear
Three tiers. One goal. A better life for your dog.
Bite Boxes deploy twice each month, on the 1st and 15th.
Your Bite Box will be assigned to the applicable shipping cycle based on your order date. Once it ships, you’ll receive tracking information by email.
You’ll be charged when you first subscribe, then on the same date each month while your subscription is active.
Yes.
Every Bite Box ships free in the United States. Every month.
No minimum. No shipping charge added to the box.
Yes. You can change your Bite Box tier before your next shipment enters processing.
Changes made after your upcoming box has been billed may take effect with the following shipment.
Yes. Need a month off? Skip your next Bite Box before the upcoming billing date through your subscription account.
Your subscription will resume with the following shipment unless you make another change.
Yes. Modify or cancel anytime. No hassle.
Cancel before your next billing date to prevent the upcoming Bite Box from being processed.
Not currently. The Bite Box is built as Alpha Bite’s recurring monthly resupply.
If you want to build your own loadout without a subscription, our treats and chews are also available individually.
Gear ///
Measure around your dog’s neck where the collar normally sits. The tape should be snug without pulling tight.
Medium: 15.75–19.75 in
Large: 17–22.75 in
XL: 19.75–26 in
Once fitted, you should be able to slide roughly two fingers between the collar and your dog’s neck.
Alpha Bite gear is built around medium to large, strong dogs and the owners who expect more from their equipment.
Our current Patrol Collar sizing starts at a 15.75-inch neck and runs through 26 inches. Always choose gear based on your dog’s actual measurements rather than breed or weight alone.
Hand wash with mild soap and cool or warm water, then allow the gear to air dry completely.
Avoid bleach, harsh chemicals, machine washing, and high heat. After exposure to salt water, sand, or mud, rinse the hardware with fresh water and dry it thoroughly.
Our gear is built around durable materials selected for real-world use.
The Patrol Collar uses 1.5-inch nylon webbing, all-metal hardware,
an integrated control handle, exterior loop field for patches, and Alpha Bite PVC branding.
The Handler Leash uses 1.25-inch nylon webbing with neoprene lining, an integrated traffic handle, heavy-duty D-ring, and a full-swivel aircraft-grade aluminum frog clip.
No decorative hardware pretending to be functional. The gear is built to work.
Yes. The Patrol Collar includes an exterior loop field designed for hook-backed morale patches.
Alpha Bite patches and other compatible hook-backed patches can be attached directly to the collar. Check patch dimensions against the collar’s 1.5-inch width for the cleanest fit.
Unused gear can be returned or exchanged within 30 days of delivery, provided it is unworn and in original condition.
Check the size chart before ordering, but if the fit isn’t right, contact us and we’ll help get you into the correct size.
Treats & Chews ///
We source our treats and chews from vetted suppliers based on quality, ingredient integrity, and performance.
Country of origin can vary by product and is identified on the product packaging where applicable. Alpha Bite treats and chews are packaged in the USA.
Most Alpha Bite treats and chews are built around simple, single-ingredient animal proteins with zero unnecessary filler.
Check the ingredient statement on each product page or package for the exact ingredients in that item.
Zero Filler. Zero Compromise.
Keep treats and chews in a cool, dry place away from direct sunlight and moisture.
Reseal the pouch after opening to help maintain freshness. Follow any product-specific storage instructions printed on the package.
That depends on the chew and the dog.
Chewing strength, size, and chewing style can dramatically change how long a product lasts. Trachea and gullet tend to be quicker chews, while bully sticks and collagen provide more chew time. Whole elk antlers are our hardest, longest-lasting option.
Always supervise chew time.
No chew is right for every dog.
Choose a chew appropriate for your dog’s size, age, chewing strength, and dental condition. Always supervise chewing, provide an appropriately sized product, and remove it once it becomes small enough to swallow.
Start with your dog’s chewing style.
Quick / lighter chew: Beef Jerky Gullet Sticks or Beef Trachea
Moderate / strong chew: Bully Sticks or Jumbo Collagen Chews
Hard / long-lasting chew: Whole Elk Antler
For aggressive chewers, size up when possible and always supervise. Hard chews such as antlers may not be appropriate for dogs with sensitive or compromised teeth.
Orders & Shipping ///
In-stock orders typically process within 1–2 business days. Once your order ships, you’ll receive tracking information by email.
Bite Boxes follow their own scheduled shipping cycle on the 1st and 15th of each month.
Every Bite Box ships free in the United States. Every month.
For all other orders, shipping is calculated at checkout. Orders over $100 ship free.
Not yet. Alpha Bite currently ships within the United States only.
We plan to expand as we grow.
Contact us as soon as possible. If your order has not entered fulfillment, we’ll do our best to update or cancel it.
Once an order has been packed or shipped, changes may no longer be possible.
We’ve got your six.
Contact us with your order number and photos of the issue, and we’ll work to make it right as quickly as possible.
Returns & Support ///
Unused gear may be returned within 30 days of delivery. Items must be unworn, unused, and in original condition.
Treats, chews, and other consumable products are final sale for safety and quality reasons.
Damaged, defective, or incorrect items are always handled separately. Contact us and we’ll make it right.
Use our Contact Us page and include your order number and the item you’d like to return.
We’ll send you the next steps and return instructions.
Because treats and chews are consumable products, they are final sale.
If something arrives damaged, compromised, or incorrect, contact us with your order number and photos. We’ll take care of it.
Use our Contact Us page and our team will get back to you as soon as possible.
For questions about an existing order, include your order number so we can get to the issue faster.
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